HivePay is the payroll website and access portal.

Payroll admins manage setup and payfiles on the website. Everyone else signs in with the account created for them, verifies their email, changes the temporary password, and HivePay opens only the area assigned to their role and campaign.

Website login

Everyone signs in with the HivePay account created in Access Manager. Supabase handles password and email verification.

Payroll admin area

Admins add people, upload payroll, build payfiles, correct issues, and move approvals forward.

Payroll workshop

Admins can test payfiles in a sandbox before sending anything into the live approval workflow.

Campaign access

HomeWater and Just Energy can each have their own Regional Manager and manager groups.

What each area does

Use this map when you are not sure where to go.

Access Manager controls who can log in and which campaign they belong to. Payroll admin pages control setup, upload, correction, approval handoff, and payfiles.

Access ManagerAdd each person's login email, role, manager/team, and campaign.Employees & PayoutsBuild teams, managers, reps, and payout rules used when payroll is uploaded.Payroll EntryUpload or enter payroll data and stage it into manager payfiles.Payroll WorkshopTest payfiles, adjustments, disputes, and role previews without touching live payroll.PayfilesReview saved payfiles, totals, warnings, disputes, and workflow status.Regional DashboardCampaign approval queue for Regional Managers to approve or send back.Bookkeeper HandoffFinal approved packets and payment tracking.

Basic workflow

Run payroll in this order.

1Add accessSave the person's exact login email, role, manager/team, campaign, and temporary password in Access Manager.

2Upload payrollPayroll admin uploads or enters the payfile and checks the manager/rep breakdown.

3Regional approvalThe correct campaign Regional Manager approves or sends the payroll back to Admin.

4Managers approveAdmin releases sections to managers; disputes return to Admin before anything moves forward.

5Bookkeeper paysAfter all manager approvals, Admin sends approved payroll to Bookkeeper for payment tracking.

Role guide

What each login type can do.

Full controlSystem Administrator

Sets up access, payroll tools, audit/security, and can recover account setup.

Payroll workPayroll Administrator

Adds people, uploads payfiles, checks totals, fixes disputes, and controls each handoff.

Campaign approvalRegional Manager

Reviews only the assigned campaign, then approves or sends payroll back to Admin.

Own payfileManager

Reviews customer totals, manager overrides, chargebacks, and rep distribution for their team.

Own payoutRepresentative

Sees personal payout lines and announcements, not other people's payfiles.

Payment packetsBookkeeper

Receives final approved packets and tracks wire/direct payment status.